Customer Services / Reception

Website North-West News Group

North – West News Group is the leading market provider of news and advertising services to audiences throughout the county and across the broader North-West through both print and digital media.  We are now offering the following opportunity within our Customer Services team.

(‘Donegal News,’ Permanent, Full Time)

 Based at our Letterkenny office, we are seeking a polite, welcoming individual with previous office / administration / telesales experience to provide an efficient and prompt customer service in person and by phone.  As the first point of public contact for our readers and advertisers you will be a strong communicator with an interest in local media.  This role includes a sales element which will require providing sales support to the Donegal News  team with features, supplements and ad hoc sales projects.

A minimum two years customer service experience in a busy office with previous telesales and / or field sales experience essential along with excellent organisational, customer service  and communication skills.  Must be competent in MS office and social media.  Basic accounts  / cash handling experience desirable.

Flexibility to cover other offices within the Group is required on occasion.  Full, valid drivers licence essential for both posts.

In return, competitive terms of employment apply in an established Media Group.

To apply, download an application form and return to HR by 4pm, Thursday 25 January 2018.

Customer Services Application Form (DN)

Customer Services Job Spec

T: 028 (048) 8241 5006 


To apply for this job email your details to

Next Article: Sales Representative